Privacy Policy

Last updated: August 12, 2026  •  © 2026 RISE Haunted House. All rights reserved.

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and any information submitted through our contact or application forms. We may also collect information about your visit to our site through standard web analytics.

How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and reservations
  • Send you information about our events, promotions, and seasonal updates (with your consent)
  • Respond to your inquiries and support requests
  • Process job applications and audition scheduling
  • Improve our website and guest experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting our business, provided those parties agree to keep this information confidential. This service-provider exception does not apply to SMS opt-in data or consent.

SMS Terms & Conditions

If you provide your mobile phone number to us, you consent to receive SMS messages from RISE Haunted House related to your application, audition, and work with us, including scheduling and reminders, callback and casting decisions, call times, schedule changes, emergency communications, and account verification codes. Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message you receive from us. You will receive a confirmation message, and we will stop sending SMS messages to your number. Reply HELP for help, or contact us using the information below.

SMS opt-in data and consent will not be shared with, sold to, rented to, or disclosed to any third parties or affiliates for any purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes your mobile phone number and all text messaging originator opt-in data and consent. This information is used only to send you the messages described above and is handled in accordance with this Privacy Policy.

SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.

Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy, please contact us: